Frequently Asked Questions

How can I purchase a custom made or bespoke leather jacket?

You can also create a sketch of your ideal custom jacket and upload it allowing us to produce a bespoke jacket just for you. This can include your own jacket style with options including studs, rivets, zips, removable hood, shearling lining, specific lining patterns, embroidery designs, patches. Anything at all.

Please visit the Custom section for more information. If you require assistance, please contact our friendly Customer Service team by telephone +61 419 317210 or email hello@johnnybegoodhabit.com. They will help you select the style, leather and other available options including lining design and the correct size you require for your custom made leather jacket.

Where are your products made?

Our leather jackets, leather boots and accessories are designed in Australia and made in South East Asia. The custom made leather jackets are produced in Pakistan. You can read more in the About Us section.

How are your leather jackets made?

Our classic leather jackets are handcrafted using the finest quality leather available in the world.

What materials are used to produce you leather jackets?

Our jackets are made from the world's finest leathers. Leather is a natural product that is perfectly suited for leather jacket production. We use various leathers dependant on the style of the jacket we are producing. Some of our more popular leathers include:

Jacket linings are made from fine silks and cotton designs to complement the classic styles. We also occasionally use beautiful, one-off lining designs but once they are sold out they are no longer available. They are unique, one-off designs.

Our buttery soft leather jackets are trimmed with traditional silver hardware and zips completing a perfect leather jacket!

Sizing

We have provided size charts and measurement guides to assist you with selecting your size. When selecting your size, please refer to the measurements on our size chart. For full details please visit the size chart page. We also offer custom sized leather jackets.

If you are having trouble selecting your size, please contact us and we will provide assistance. 

My Account

You can checkout as a guest if you wish, just don't save your details. However we recommend creating an account to simplify things next time you visit us.

If you are having trouble logging in, perhaps you have forgotten your password, just select forgot password and we will send you an email with instructions to reset it. 

Please contact us for any other account queries by telephone +61 419 317210 or email hello@johnnybegoodhabit.com. 

My Order

To place an order with us select Shop under the main menu. and select the item you would like to purchase.  Once you have selected your item, your colour and size, add the item to the shopping cart. You can then continue shopping or checkout. If you select checkout you will be directed to your shopping cart. Review items in your shopping cart which you can also do by clicking on the cart icon on the top right of your screen.

If you require assistance with your online order, please contact our friendly Customer Service team by telephone +61 419 317210 or email hello@johnnybegoodhabit.com. 

Our freight partners offer tracking and you will receive an email once your order is shipped with a link to track your delivery. 

Payment

We accept payments from Visa, MasterCard, PayPal and AfterPay. AfterPay is an alternate method to lay-by utilising instalment payments. All transactions made online are secure and encrypted.

Please contact our Customer Service team by telephone +61 419 317210 or email hello@johnnybegoodhabit.com to discuss an alternate payment method by direct deposit or cheque.

All products on the website are displayed in the currency you select from the drop down list on the top of the screen. On checkout, the currency shown and payable will be Australian dollars $AUD but you can pay with your preferred credit card or via PayPal in alternate currencies.

Delivery

Shipment of your order is within 24 hours of receipt and will be delivered if residing in Australia within 5 days and 7-10 days for New Zealand and international orders. All custom leather jacket orders are shipped within 6 weeks.

Please contact our Customer Service team by telephone +61 419 317210 or email hello@johnnybegoodhabit.com if you need to alter any shipping details. prior to dispatch.

Returns

If you wish to exchange or return an item, please follow the instructions on the Returns page. 

Product Care

If you wear your products in wet conditions, allow them to dry naturally. Dirt should be removed when still wet with a damp cloth. Once dry, you may apply water protection, leather cleaners and conditioners. For more information please visit the Product Care page.

Store your leather garments in a cool environment if possible. If you reside in humid conditions, naturally dry your products prior to storage and make sure they have sufficient ventilation to avoid mould growth. 

Supply Chain 

Integrity is fundamental to our business and it means doing what is right for the company, our employees, our supply partners and our customers.

We conduct our business in accordance with applicable laws and regulations and in accordance with the highest standards of business conduct. We are committed to providing safe working conditions for our team, in particular human rights and fair employment practice in accordance with international standards.

We ensure that our suppliers abide by the laws and regulations of each country they conduct our business in and we stipulate our suppliers Code Of Conduct, an agreement detailing the terms and conditions required to be a supplier with us. In addition, all suppliers may be  audited by a certified independent Auditing Company or encounter inspections by our employee representatives.